Privacy Policy

We take your privacy seriously around here

Last updated: October 24, 2025

Look, we're a small shop that happens to be really good at making engines scream and exhaust notes sing. We're not here to sell your info or spam you with nonsense. This policy breaks down how we handle your data when you work with us or reach out through our site.

What Info We Collect

When you bring your ride in or hit us up online, we're gonna need some basic stuff to keep things running smooth:

  • Your name and how to reach you - phone number, email, that kind of thing
  • Vehicle details - make, model, VIN, mileage, what mods you've done already
  • Service history from our shop so we know what we've worked on before
  • Payment info when you settle up (though our payment processor handles the sensitive bits)
  • Any specifics about what you want done to your car - performance goals, exhaust preferences, etc.

How We Use Your Information

We're not doing anything sketchy with your data, promise. Here's the deal:

  • Schedule appointments and keep track of your service records
  • Call or email you about your car's status, parts arrivals, or follow-up maintenance
  • Process payments for work we've done
  • Send occasional reminders about maintenance intervals or special deals (only if you're cool with it)
  • Improve our services based on feedback and what folks are asking for

We won't sell your info to third parties. That's not how we roll. Your trust matters more than a quick buck.

Website & Cookies

Our website might use cookies and similar tech to make things work better. Nothing crazy - just basic stuff to remember if you've been here before and what pages you checked out. This helps us figure out what content people actually care about.

Most browsers let you block cookies if that's your thing, but it might make some features wonky. Your call.

Who We Share Data With

Sometimes we gotta share info to get the job done right:

  • Parts suppliers when we're ordering specific components for your build
  • Payment processors to handle transactions securely
  • Our insurance company if there's ever an issue (knock on wood)
  • Legal authorities if required by Canadian law or regulations

That's it. We're picky about who gets access to your info.

How We Protect Your Data

We keep your information locked down with industry-standard security measures. Digital files are encrypted and password-protected. Physical paperwork stays in locked cabinets at the shop. Only our team members who actually need access to do their jobs can see your info.

No system's perfect, but we're doing everything reasonable to keep things secure.

Your Rights

Under Canadian privacy laws, you've got some rights about your personal data:

  • See what info we've got on file for you
  • Request corrections if something's wrong
  • Ask us to delete your data (though we might need to keep service records for warranty or legal reasons)
  • Opt out of marketing emails anytime
  • Withdraw consent for data collection where applicable

Just shoot us an email or give us a ring if you wanna exercise any of these rights. We'll get back to you within a reasonable timeframe.

Data Retention

We hang onto your service records and contact info as long as you're an active customer, plus a few years after for warranty purposes and legal compliance. Once there's no legit reason to keep it anymore, we'll securely dispose of everything.

Third-Party Links

Our site might link to manufacturer pages, parts suppliers, or other resources. Once you click away from our site, we're not responsible for how those companies handle your data. Check their privacy policies if you're concerned.

Kids' Privacy

Our services aren't aimed at anyone under 16. We don't knowingly collect data from kids. If you're a parent and think your kid's given us info, let us know and we'll delete it ASAP.

Changes to This Policy

We might update this policy from time to time as our business evolves or laws change. When we do, we'll post the new version here with an updated date at the top. Major changes? We'll probably send an email to our customers too.

Questions? Hit Us Up

If you've got concerns about your privacy or wanna know more about how we handle your data, don't hesitate to reach out. We're real people running a real shop, and we're happy to talk through any questions.

Email: info@blazeforgeodyssey.info

Phone: (604) 555-7891

Address: 2847 Industrial Avenue, Vancouver, BC V5M 4L8